Sales Associate

The Sales Associate is responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Individual responsibilities as a Senior Sales Associate may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.

The Sales Associate will process payments by totaling purchases; processing checks, cash and store or other credit cards. Must also be able to deal with customer refunds courteously and professionally. Maintains a professional attitude with sincerity and enthusiasm reflecting store’s commitment to our customer. Develops product knowledge by reading current ags and pamphlets and training materials in order to communicate it to the customer. Stays current with promotional events and sales. Assist with closing the store at the end of a shift. Other tasks as assigned.

Requirements:

• Must be 18 years of age (due to some products we sell)
• Must be computer savvy (POS is highly technical)
• Basic understanding of sales principles and customer service practices
• Proficient in verbal and written English language
• Knowledge of customer and market dynamics and requirements
• Solid communication and interpersonal skills
• Ability to read, write and effectively communicate with customers, peers and management
• Telephone etiquette
• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
• Ability to work as part of a team and take initiative independent of direct supervision
• Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders
• Customer service focus
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Available to work a variety of hours, which may include mornings, afternoons, evenings, weekends
• High school diploma or equivalent; college degree preferred
• BS degree in Marketing or related field would be a plus

Top skills & proficiency:

• Honesty
• Dependability
• Customer Service
• Organization
• Sales
• Merchandising
• Product Knowledge
• Basic Math
• Attention to Detail
• Time Management
• Team Player
• Written and Verbal Communication
• Interpersonal Skills
• Problem Solving

Schedule varies.

Equal Opportunity Employer

The Purple Goat is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. Employees will be treated on the basis of their job-related qualifications, ability and performance. It is also our policy that sexual harassment or any other kind of harassment including harassment based on sexual orientation will not be tolerated. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.